Coloring the brick next to the door in the color of their choice will be a significant improvement in the user experience of the train customers. It will improve the service level and will shorten the onboarding process.
Improving customer experience can be easy and cost-efficient. Many times it is a matter of observation and clear thinking. At your work, starting with your desk, coffee place, and up to the product level, what can be the small but significant improvements you can make?
The Daily Trainer
Post: 66